Benefits
Our campus recently transitioned to the system-wide Benefits Service Center to provide consistent, expert benefits support for employees. All benefits questions and requests should be submitted through ServiceNow by opening a case at https://uncsys.service-now.com/uba.
ServiceNow allows employees to track the status of their request, see when it has been assigned to a Benefits specialist, and access a growing knowledge base with answers to common benefits questions. This enhancement improves transparency, efficiency, and the overall employee support experience.
Benefits Service Center
ServiceNow:
https://uncsys.service-now.com/uba
Email: benefits@northcarolina.edu
Phone: 919-445-1352
Benefits Policy Disclaimer
While we make every effort to present this information accurately, this is just a summary overview. That means lots of details, explanations, and qualifiers may be left out. It is intended only to provide general guidance and you should not rely on it as a complete or binding explanation of the topics. If this information differs from the language or intent of the formal published legal or policy requirements, that authoritative information prevails. Please contact the Department of People Operations, Success, and Opportunity at AskPOSO@ecu.edu for advice about your specific situation.