NCFlex Plans
NCFlex provides a wide variety of supplemental pre-tax benefits to meet the needs of an employee and their qualifying dependents. Eligible employees have the option to enroll in any of the following NCFlex supplemental benefit plans:
NOTE: Employees of the UNC System are not eligible for the Short-Term or Long-Term disability plans provided through NCFlex.
Who’s Eligible?
Permanent or time-limited employees working 20 hours or more per week are eligible to enroll in any of the NCFlex benefit plans.
How much does coverage cost?
To view semi-monthly premium costs for NCFlex benefit plans, click here.
How do I access my eBenefits portal?
Employees can complete enrollment and make changes online through their eBenefits enrollment site. To login, employees should use their ECU login credentials. The preferred browsers for accessing the eBenefits enrollment site are Mozilla FireFox or Google Chrome. For eBenefits step-by-step login instructions, click here.
Employees who’d prefer to complete their enrollment by phone can contact the Enrollment and Eligibility Customer Support Center at 855-859-0966.
How do I access my Empyrean Portal?
Employees can complete enrollment and make changes online through their Empyrean enrollment site. To login, employees should use their ECU login credentials. The preferred browsers for accessing the Empyrean enrollment site are Mozilla, FireFox, or Google Chrome.
Please use the following link to access Empyrean, https://compass.empyreanbenefits.com/unc/spsso/company/ecu
What benefits are managed on eBenefits?
Medical
What benefits are managed on Empyrean?
Dental, Vision, Accident, Flexible Spending Accounts, UNC Life Insurance, UNC Voluntary Accidental Death & Dismemberment (AD&D), UNC Supplemental Disability, Cancer and Specified Disease, Critical Illness, Tricare Supplement Coverage
When does my coverage begin?
Eligible new-hires (or employees newly eligible for coverage due to an employment status change) have 30 calendar days starting from their hire or eligibility date to enroll in coverage. The coverage effective date would be the first day of the month following the month in which the hire date or status change date occurred.
If an existing employee is making changes during open enrollment, the changes made will take effect the beginning of the next plan year.
If an existing employee experiences a qualifying life event (QLE) within the plan year, the effective date of coverage will depend on the type of event and the event date. Supporting documentation may be required and the change to benefits must take place within 30 days of the event date. Employees who have experienced a valid QLE must make any necessary changes in eBenefits within 30 days of the event. For additional details, refer to the “Changing Elections During the Year” section in the NCFlex Benefits Guide.
When can I make changes to my plans?
Employees may change plans every year during open enrollment. The changes made during open enrollment will become effective the beginning of the next plan year.
If an employee experiences a qualifying life event (QLE) during the year, an employee may add or drop coverage outside of open enrollment. Supporting documentation may be required and the change to benefits must take place within 30 days of the event date. Employees who have experienced a valid QLE must make any necessary changes in eBenefits within 30 days of the event. For additional details, refer to the “Changing Elections During the Year” section in the NCFlex Benefits Guide.
When does coverage end?
If an employee separates from the University, NCFlex Benefits terminate on the last day of the month in which the separation occurs as long as the monthly premiums are paid. Premium catchups may be applied to an employee’s last paycheck or leave payout (if applicable) to ensure these premiums are paid in full for the last month of coverage.
When NCFlex coverage is lost due to termination of employment or other losses of eligibility, employees and covered dependents may continue certain benefits. For additional details, refer to “Coverage Continuation Options at Termination” in the NCFlex Benefits Guide.
Helpful Resources